Customer Service Contact Information

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Call Us

(240) 245-0169

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Business Hours

Mon - Fri, 9:00 AM - 6:00 PM EST

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Response Time

We reply to all inquiries within 24 hours

Connect With Our Community

Contact Us, Customer Service & Support

Get fast, friendly customer service and support for all your shopping needs. Our dedicated customer care team is ready to help with orders, product questions, returns, and more.

Customer Service Contact Information

  • Email: info@tmorestores.com
  • Phone: (240) 245-0169
  • Business Hours: Monday - Friday, 9:00 AM - 6:00 PM EST
  • Response Time: We respond to all customer inquiries within 24 hours

Order Tracking & Shipping Questions

  • Track your package: Use your order confirmation number and email for real-time shipping updates
  • Modify your order: Contact our team within 24 hours of purchase
  • Shipping questions: Get answers about delivery times, shipping costs, and expedited options

Returns, Exchanges & Refunds

  • Easy returns process: Visit our hassle-free returns center or contact support
  • Exchange policy: Learn about our simple product exchange process
  • Refund status: Track your return and refund processing time

Pre-Purchase Support

  • Product recommendations: Get personalized suggestions from our experts
  • Size guides & fit help: Find the perfect size with detailed sizing charts
  • Product availability: Check stock levels and restock alerts
  • Bulk orders & wholesale: Special pricing for businesses and large orders

Customer Service FAQ

How can I track my online order?

Track your package using your order confirmation email. We provide real-time shipping updates and delivery notifications.

What is your return and exchange policy?

We offer a 20-day return policy on all items. Products must be unused and in original packaging. Free return shipping for exchanges.

Do you offer international shipping?

Yes, we ship to 50+ countries with competitive rates. Import duties and taxes may apply.

How do I contact customer service for urgent issues?

For urgent needs, call our hotline during business hours or use live chat for instant help.

Do you offer wholesale pricing?

Yes, we provide special wholesale pricing and bulk discounts. Contact our B2B sales team.

Connect With Our Customer Community

  • Instagram: @tmorestores - Product photos & customer reviews
  • Facebook: tmorestores - Customer community & support
  • Twitter: @tmorestores - Real-time updates & service
  • Email Newsletter: Exclusive deals & new product alerts

Our Customer Service Promise

  • Fast response times: 24-hour response guarantee
  • Knowledgeable support: Product experts ready to help
  • Problem resolution: We work until every issue is resolved
  • Satisfaction guarantee: Your happiness is our top priority

Need immediate help? Use live chat or call our hotline for instant support.

Customer feedback drives our improvements. Share your shopping experience – we value every review & testimonial!